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FAQs

hipsi FAQs

SIZE DETAILS:

The hipsi belt strap width is 1.25 inches. 

SIZE CHART:
Small: 2-4 (24,25,26,27)
Medium: 4-10 (27,28,29,30)
Large: 10-14 (30,31,32)

The lengths of the belts in inches are as follows:
XS/S (Range 27"-34") 
M (Range 31"-38") 
L (Range 35"-42") 
XL (Range 39"-46") 

 

PRODUCT QUALITY GUARANTEE

We take product quality very seriously, and will be happy to issue an exchange or refund if you are not 100% satisfied with your hipsi belt and/or hipsi buckle within 60 days of purchase.

Warranty for product replacement is 1 year from purchase date (please provide proof of purchase). Please email any concerns or requests to help@hipsi.com, including explanation of any product issues/defects. 

 

BUCKLE FUNCTION

Our custom designed buckles have a unique, simple closure system based on tension.  The tension is based on the elastic nature of our straps.  If your buckle is not staying latched, it is often because your belt is too loose.  For hipsi belts to function properly, they require tension.  Please always keep your hipsi tight enough to create tension.  If you have tried tightening the tension but are still having issues with the buckle-to-strap connection, please contact us at help@hipsi.com. 

 

COLORS AND DESIGNS

Every hipsi buckle is individually made with leathers, skins and textiles. We have made every effort possible to display our colors and patterns accurately online, but please note that variations will occur depending on your computer monitor and the natural design of the material. We cannot guarantee complete color and pattern accuracy on any hipsi buckle.

CAN I MACHINE-WASH OR DRY MY HIPSI?

We recommend spot cleaning only. Do not machine-wash, dry-clean or soak  in water. 

IS HIPSI VEGAN?

The hipsi strap is vegan (made with no animal products). Many hipsi buckles, including all buckles that come with the basic hipsi sets, contain leather inserts and are not vegan. However, we do have a limited selection of non-leather buckle materials, including cork and glitter textiles. To find add-on buckles that are vegan, please search vegan using our site search. 

WHERE IS HIPSI MADE?

hipsi is designed in the US and ethically made in China and the US.

PATENTS AND TRADEMARKS

hipsi belts, straps and buckles are all original — created exclusively for you by us. We take our creative endeavors seriously. Accordingly, our products may also be covered by one or more registered copyright(s) and/or trademark(s). Please enjoy our products, but respect the hard work and creativity that went into them.

PARTNER OPPORTUNITIES

We are always open to new ideas regarding partnering and welcome your interest. Please contact us at wholesale@hipsi.com.

 

 

 

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